United Way 2-1-1
United Way's 2-1-1 aims to make accessing resources easier for those in need. Simply dial or text 2-1-1 to connect with a specialist who can help you find options for financial assistance, food resources, housing search, addiction treatment, health care, mental health, or heating and utilities assistance.
Quick Links
Our librarians are often asked to find community resources related to food assistance, health assistance, housing assistance, and shelter. While United Way's 2-1-1 is the most comprehensive resource available, the following quick links are helpful for basic needs assistance.
Public Health Madison & Dane County has a Community Resources Guide in English (PDF) and Spanish (PDF), updated in 2023, as well as a list of links on their Community Resources web page.
Food Assistance
The Madison and Dane County Food Resource Guide is available in English (PDF) and Spanish (PDF), updated in 2023 and contains information about local food pantries and free meal sites, as well as nutrition program information, including FoodShare (food stamp) information.
Free and Lower Cost Medical Care
The best source of information for free and lower cost clinic options is the Public Health of Madison & Dane County website.
Rental Assistance
The Wisconsin Community Action Program Association (WISCAP) has a list of Housing Stabilization Services on their website.
Housing Assistance and Shelter
The Beacon is a comprehensive day resource center for people who are experiencing homelessness in Dane County. Basic needs assistance includes showers, laundry, mail services, restrooms, and lunch. The shelter also offers access to other agencies that provide assistance on site.
Dane County Department of Human Services publishes a Homeless Resources Guide in English (PDF) and Spanish (PDF) (coming soon), updated in 2023.
Emergency shelter information can be found on the Homeless Services Consortium of Dane County website. If you are experiencing homelessness, information about getting on a housing priority list can be found on the Coordinated Entry section of the Homeless Services Consortium website.
Housing Navigation is available, in person, at the Beacon in office 201 (Monday thru Friday, 9am to 2pm) or at the Dane County Job Center (Thursdays, 8:30am to 4:30pm). You can find schedule and appointment information and housing vacancy lists on the Homeless Services Consortium website.
The Tenant Resource Center provides additional housing information, including subsidized and public housing lists.