Learn how to get around the city with help from Metro Transit, as they introduce their new Fast Fare system! This Go By Metro series is dedicated to everything Fast Fare. Metro Transit and City employees will be distributing the new reloadable cards and staff will also be available to answer questions, help riders set up online accounts, add any half-price entitlements and trade in unused passes/cards. Get the latest updates on Bus Rapid Transit (BRT) to prepare for the Rapid Route A launch in late September. You can learn more about the timeline for BRT, the Fast Fare system, and changes to routes on Metro Transit's FAQ page. We have also assembled a mini FAQ section and helpful links below.
Several sessions are planned in library locations in Fall 2024. See below for details.
Upcoming Events:
Alicia Ashman Library [733 N High Point Rd]
- August 28, 12-3pm
- September 16, 12-3pm
- September 18, 2-5pm
- September 24, 11-2pm
Central Library [201 W Mifflin St]
- August 29, 11am - 2pm
- September 3, 11am - 2pm
- September 11, 10am - 1pm
- September 19, 10am - 1pm
- September 25, 3-6pm
Hawthorne Library [2707 E Washington Ave]
- September 11, 12pm - 3pm
- September 27, 11am - 2pm
Goodman South Madison Library [2222 S Park St]
- September 13, 11pm - 2pm
- September 17, 2pm - 5pm
Lakeview Library [2845 N Sherman Ave]
- August 27, 1-4pm
- September 4, 10am - 1pm
- September 16, 10am - 1pm
- September 19, 2-5pm
- September 25, 3-6pm
Meadowridge Library [5726 Raymond Rd]
- September 10, 10:30am - 1:30pm
- September 18, 12:30-3:30pm
- September 26, 3-6pm
Pinney Library [516 Cottage Grove Rd]
- August 27, 10am - 1pm
- September 6, 10am - 1pm
- September 9, 1pm - 4pm
- September 12, 12pm - 3pm
- September 23, 12pm - 3pm
Sequoya Library [4340 Tokay Blvd]
- August 28, 11am - 2pm
- September 9, 1-4pm
- September 17, 9am - 1pm
- September 26, 11am - 2pm
No registration required; all are welcome.
Mini FAQ
What is Bus Rapid Transit (BRT)?
Bus rapid transit (BRT) is a frequent, faster, and more reliable bus system that uses larger buses to transport more riders. BRT’s features include frequent all-day service and direct routes with fewer stops.
It utilizes special traffic signals to help buses get through intersections faster, dedicated bus lanes, and stations with off-board fare payment kiosks.
Madison's proposed BRT will also feature real-time schedule information, quiet zero-emission electric buses, and comfortable vehicle seating.
How do I get a new fare card?
You can pick up a new card starting in early September at Metro, Madison library locations during scheduled events (see above), and through the mail. Learn more about Fast Fare cards.
How much will it cost to ride BRT?
Fares will not increase due to BRT. Metro’s existing fare structure will remain the same. However, Metro will also be rolling out new fare collection technology that will launch prior to BRT.
There will be a lot of new and convenient features that will make it easier to ride ALL of Metro buses including fare capping options, the ability to use credit cards as payment on the bus, online accounts, smart cards and more.
How will the new tap-to-ride system work? Is there an app or does it just require a credit or debit card?
Initially, a new Fast Fare card will be required, which can be received by mail, or at a list of physical locations which will be released soon.
In future months, a mobile app will be available, and the system will also have the ability to accept other forms of tap-to-pay options including credit cards, debit cards, and mobile payment apps (e.g., Apple Pay and Google Wallet).
You can also purchase 1-ride tickets and 1-day passes using ticket machines at BRT platforms.
Can I exchange or get credit for my existing 10-ride Card during Go by Metro Sessions?
Yes, people can bring 10-ride cards to exchange for value added to their account. The 10-ride cards have to be unused to trade in, however you will be able to trade in used cards at a later date this year. In the meantime, you can continue to use the 10-ride card. By Sept 22 routes A, B, & F will no longer accept old fare but the rest of the routes will.
You can also reach out directly to Metro with more in-depth questions by phone (608) 266-4466 or email mymetrobus@cityofmadison.com.
Quick Links
- Learn About Fast Fare from Metro Transit
- Half-Price Fares for Youth, Seniors, those with Disabilities, and those with Low-Income
- Ticket Vending Machines to top off your Fast Fare card - located at most BRT Stations
- New Bus-Tracking Technology for BRT Buses
- All Electric Buses on BRT Routes
- Station Construction Updates and Progress
- BRT Frequently Asked Questions