To the Madison Public Library Community,
Since we closed our library buildings to the public on March 17, Madison Public Library has been working to restore and reconnect our patrons to library resources and services. We have increased our online resources and connected more people to those resources through our virtual library card program. We established a centralized reference service to restore our phone services, address questions about broadband access, and now assist our patrons with curbside delivery of library materials.
We are following the directives of Public Health Madison and Dane County and Mayor Rhodes-Conway to move forward with services that we can provide safely for library staff and the public. Curbside pickup service and limited book returns are now available. All returned library materials will be placed in quarantine to make sure they can be safely made available again to the public.
Madison Public Library is continuing to plan and prepare our library buildings for when we will be able to reopen our doors. Our top priority remains the safety of library staff and the public. In order to maintain that level of safety we initially will have very limited access to our library spaces. Our priority upon reopening our facilities is to reconnect our patrons to broadband access. We will be modifying our space to accommodate for social distancing, and each of our libraries will vary as to how many patrons can be scheduled to use our public workstations. We will not have a date for when we will open for broadband access until we know we can do so in coordination with public health orders for the safety of library staff and our computer users. Access to our material collection will remain available only through our curbside service. When delivery services are restored, we will be able to provide materials from other libraries.
We know how important the library’s services and programs are for our community. We miss serving you in person and seeing so many familiar faces. And we will do so again when we know we make that happen as safely as we can. In the meantime, thank you all for your patience and understanding as we work together through the current COVID-19 crisis.
Greg Mickells, Library Director
(updated May 26, 2020)