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Centralized Telephone Service

New Service Logos

Two useful services available from same phone number.

Call 608-315-5151 10am - 7pm Monday - Friday and 12pm - 5pm on Saturday.
We also have a toll free number if you're using a landline: 888-266-7805.

Library Telephone Service & Reference

Library staff can help with questions about your library card, online collection access, ebook and downloadable audiobook support, social services referrals, reference and homework questions, and more.

Madison Internet Access Information Line

For those who need help finding access to the internet, library staff can assist in locating nearby public wi-fi, or provide information about free or low-cost internet access plan options and contact information to request internet access from private companies or public assistance programs.


Have a question? Contact our Reference Department by phone at 608-315-5151 (toll free 888-266-7805) or by email.